Frequently Asked Questions
Everything you need to know about your Leatt gear and orders.
How do I determine the correct size for my protective gear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and head circumference as specified to ensure the optimal fit for maximum safety and comfort.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, while expedited options are available at checkout.
What is your return policy for helmets and body armor?
We offer a 30-day return policy for unused items in their original packaging with tags attached. Please note that for safety reasons, any gear that has been used in a crash or shows signs of wear cannot be returned.
Are Leatt products covered by a warranty?
Yes, all Leatt products are covered by a 12-month warranty against manufacturing defects. This does not cover normal wear and tear or damage resulting from crashes or improper maintenance.
How should I clean and maintain my neck brace or body protector?
Most of our gear can be cleaned using a damp cloth and mild soap. Avoid using high-pressure washers or harsh chemicals, and always air dry away from direct heat sources to maintain material integrity.
Do you offer a crash replacement program?
Leatt offers a crash replacement program for helmets and neck braces, providing a discount on a replacement unit if yours is damaged in a documented accident within the first two years of ownership.